SHIPPING & RETURN
At Alpha Green Supplements, we are committed to providing a seamless shopping experience. Below are the details of our shipping and return policies to ensure you know what to expect when you shop with us.
Shipping Policy (SHIPPING IS FROM USPS IT'LL TAKE 3-5 DAYS TO GET TO THE VARIED LOCATION
Processing Time: Orders are typically processed within 1-2 business days.
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Shipping Time: Delivery times vary depending on your location:
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days (additional charges apply).
- Shipping Costs: We offer free standard shipping on orders over [insert minimum amount]. For orders below this, shipping fees will apply and be calculated at checkout.
- International Shipping: We currently ship to [list countries or regions]. Please note that international shipping times may vary based on customs and local postal services.
Returns Policy
Your satisfaction is important to us! If you're not fully satisfied with your purchase, we’re here to help.
- Return Window: You have 30 days from the date of delivery to return items.
- Conditions for Returns: Products must be unopened, unused, and in their original packaging.(THERE'S NO RETURN POLICY WHEN THE BOTTLE IS OPEN ATM
- Return Process: To initiate a return, please contact our customer service team at [insert contact details]. We will provide you with a return authorization and shipping instructions.
- Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 5-7 business days.
- Return Shipping: Customers are responsible for return shipping costs unless the item was defective or incorrect.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact us within 30 days of receiving your order.